Privacy Policy

**Effective date: 07/27/2023**

Please read the following to learn more about “Sync Xpress Inventory+” App’s Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of “Sync Xpress Inventory+” App’s Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

From now on, “Sync Xpress Inventory+” App will be referred to simply as “App” or “the App”.

What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In cases where integration with a third party is required to provide our services, we will share some personal information with our integration partners.

As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at hello@sqquid.com

Will this Privacy Policy ever change?

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on sqquid.com, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

What Information does the App Collect?

Information Collected Automatically

Information collected from the Store Owner

When you install the app, we collect Shop-related data such as the your store’s physical address. We also collect personal data related to the store owner such as email and phone. Such data is used solely for identification purposes

Information collected from Customers

We do not collect or process any customer data at all.

Online Tracking

This app does not track your online activity inside or outside the App.

Data Retention

The App retains personal information about the merchant for administrative purposes up to 1 year after the App has been uninstalled from all of the merchant’s stores.

As a merchant who has used the App, you can request your personal information to be deleted at any point in time after the App has been uninstalled from all your stores. To do so, send an email to hello@sqquid.com with the subject “Merchant personal data deletion”.

Will the App Share Any of the Personal Information it Receives?

We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with third parties as described in this section:

Information that’s no longer personally identifiable. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual.

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of SqquidHQ, our employees, our users, or others.

Is Personal Information about me secure?

All information the App stores is protected and encrypted at rest and in transit. The Storage System cannot be accessed through the Internet and manual access to it is restricted to selected individuals within the App’s Staff.

Unauthorized access to your Shopify Account may also give access to the App, so you should take both preemptive and reactive measures to secure access to it.

Third Party Services/ Technologies

We do not share information with any Third Party Services or Technologies.

What Personal Information can I access?

If you have any questions about viewing or updating information we have on file about you, please contact us at hello@sqquid.com

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties.For more information on California Consumer Privacy refer to this link. If you are a California resident and would like a copy of this notice, please submit a written request to: hello@sqquid.com

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to hello@sqquid.com, and we will try to resolve your concerns.